Shipping policy
Shipping Policy
Welcome to VibesStore. We are committed to providing fast, reliable and secure delivery to all our customers.
Processing time
All orders are processed within 1 to 3 business days after payment confirmation.
Orders placed during weekends or holidays will be processed the next working day.
Estimated delivery times
Delivery times may vary depending on your location:
● United States: 5 to 10 business days
● Canada: 7 to 15 working days
● International: 10 to 20 working days
Please note that delays beyond our control can sometimes occur (customs, weather, carriers or periods of high demand).
Shipping costs
Delivery costs are calculated automatically at checkout according to:
● the destination,
● the weight of the package,
● and the chosen shipping method.
We can also offer free shipping on certain orders or special promotions.
Order tracking
Once your order has been shipped, you will receive an email containing your tracking number in order to track your package in real time.
Delivery address
The customer is responsible for providing a correct and complete address when ordering.
VibesStore is not responsible for lost or delayed packages due to an incorrect address provided by the customer.
Lost or damaged packages
If your package arrives damaged or does not arrive within the estimated time, please contact us at:
📧 vibestoresusa@gmail.com
Our team will do what is necessary to assist you quickly.
Exceptional delays
During certain periods (holidays, promotions, high season), delivery times may be slightly longer than expected.
We appreciate your patience and trust.
Contact
For any questions regarding the shipment of your order:
📧 vibestoresusa@gmail.com